We typically ship orders within 2-4 business days. Once your order ships you will receive a tracking number via email. shipping times vary based on the destination.
Do you offer worldwide shipping?
Sorry, we currently only ship within Canada only. We hope to reopen our shipping to the US.
Do you offer local pick up?
We offer local pick up from Richmond Hill. An email will be sent when your order is ready with all the details and pick up scheduling information.
FAQ
How can I add MADE BY ROKA to my shop?
Thank you for your interest in adding our products to your shop. Contact us at madebyrokacandles@gmail.com to learn more about our wholesale program and to place your order.
Are your products non toxic and safe for home use
Yes. Every candle, diffuser, spray, and tray is handmade in small batches with clean, non toxic ingredients and eco friendly materials. We craft thoughtfully so your home can feel beautiful and safe.
Secure transactions
Transactions are handled with bank-grade security.